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Last updated August 3rd, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.


All returns must be postmarked within fourteen (14) days of the purchase date. 

To return an item, please call at 770-309-3768 or email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number,  mail your return to the following address:

Mandala Balance
Attn: Returns

66 Quail Run

Sedona, AZ 86336

United States

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return, we will process your refund. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.


For defective or damaged products, please contact us immediately at 770-309-3768 to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at:

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